Stop Smoking Service
Expert support and NRT to help you quit for good.
NHS & PrivateAbout This Service
Our Stop Smoking service gives you the best chance of quitting. We provide behavioural support, nicotine replacement therapy (NRT), and prescription treatment where eligible. Speak to our GPhC-registered pharmacists in person at 465 Canterbury Street, Gillingham, seven days a week from 7:30am to 10pm.
Key Facts
- Cost
- Free NHS support (12+)
- Format
- One-to-one with a trained advisor
- Nicotine replacement
- Supplied as part of your plan
- Follow-up
- Weekly or fortnightly check-ins
- Opening hours
- 7 days a week, 7:30am-10pm
You're three times more likely to quit with support
That's not a marketing line, it's the NHS's own figure. Smokers who quit with structured support and treatment are around three times as likely to stop for good as those relying on willpower alone. The combination of one-to-one behavioural support and the right medication tackles both halves of the addiction: the habit and the nicotine.
If you've tried to quit before and it didn't stick, that's normal. Most successful quitters needed several attempts, and each attempt with proper support has better odds than the last.
Nicotine replacement, matched to you
NRT comes in more forms than most people realise: patches, gum, lozenges, inhalators, and mouth or nasal sprays. They work differently. Patches deliver a steady background level of nicotine, while gum, sprays and lozenges deal with sudden cravings.
Your advisor will match products to how you smoke. For heavier smokers, combining a patch with a fast-acting product is often the most effective approach, something you won't figure out from a supermarket shelf.
What happens at your appointments
At your first consultation, we map out your smoking pattern (when, why, and how much) and build a quit plan around your triggers, including a quit date. Follow-up appointments, usually weekly or fortnightly, keep you on track: reviewing how you're coping, adjusting your NRT, and problem-solving the situations most likely to trip you up.
Because we're open until 10pm every day, your check-ins can happen after work, when willpower is lowest and support matters most.
What to Expect
- 1A one-to-one consultation with a stop smoking advisor
- 2A personalised quit plan
- 3Ongoing weekly or fortnightly support appointments
Who Is This For?
- NHS service available to all smokers aged 12+
- Prescription medication available for eligible adults
Frequently Asked Questions
The advice and support are free on the NHS. Nicotine replacement products are supplied on prescription; standard NHS prescription charges apply unless you're exempt (many people qualify for free prescriptions).
A typical supported quit programme runs for up to 12 weeks, with the most frequent contact in the first month after your quit date. We'll tailor the pace to you, so there's no rigid timetable.
Yes. Most people who quit for good needed multiple attempts, and each attempt teaches you what your triggers are. Coming back with that knowledge plus structured support genuinely improves your chances.
We can help with nicotine dependence more broadly. If you're using vapes and want to reduce or stop, come and talk to us and we'll advise on the best approach for your situation.
Prescription-only stop smoking treatments are available for eligible adults following an assessment. Your advisor or pharmacist will discuss whether they're suitable for you alongside NRT.
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Most services available same week. No GP referral needed.