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Ear Wax Removal Cost in Medway: NHS vs Private and What to Expect

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Ear wax removal setup with an otoscope and microsuction handpiece in a Medway Pharmacy consultation room in Gillingham

Quick answer

Private ear wax removal in Medway typically costs between £45 and £100 per appointment, more for a home visit, because free NHS treatment for wax removal has become the exception rather than the rule. Where NHS provision still exists it is usually via audiology or ENT referral with a wait of several weeks, not a same-day fix. Medway Pharmacy in Gillingham offers private microsuction ear wax removal, with pricing confirmed when you book.

If you've searched for ear wax removal cost in Medway, the short answer is: expect to pay somewhere between £45 and £100 privately for microsuction or irrigation, because free NHS treatment for wax removal has quietly become the exception rather than the rule. I get asked about pricing most days at the counter, usually by someone who reasonably assumed a common problem like blocked ears would still be sorted free on the NHS, the way it often was ten years ago. It mostly isn't anymore, so here's what you're actually paying for, why, and what to expect when you come in.

How Much Does Ear Wax Removal Cost in Medway?

Prices vary by provider and by whether you need one ear or both treated. As a rough national guide, high street opticians and hearing chains typically charge around £55 to £60 per visit, independent audiologists usually charge £40 to £80, and a home visit service can run to £80 to £120 because of the travel involved. Some providers reduce or waive the fee if they check your ears and find little or no wax, since no treatment was actually needed.

At Medway Pharmacy, we confirm the current price when you book so there are no surprises on the day. The clearest way to check is to call us on 01634 575805 or look at our ear wax removal service page before you come in.

Can You Still Get Ear Wax Removal Free on the NHS?

Sometimes, but don't count on it. NHS guidance confirms that GP surgeries can remove earwax build-up using irrigation, microsuction, or a small instrument, but not all GP surgeries offer this in-house. If yours doesn't, you may be referred elsewhere, or told you will have to pay to have the treatment done privately. In practice, across Medway I see very few GP practices still running a routine, walk-in wax removal service.

Where NHS provision does still exist, it is usually through an audiology or ENT referral, and a wait of several weeks is common rather than the same-day appointment most people want when their hearing is muffled. If cost is a genuine barrier for you, it's always worth asking your GP practice directly whether they offer earwax removal in-house before assuming you'll have to pay. Availability changes from surgery to surgery, and some still do it.

What's Actually Included in the Private Price

A private ear wax removal appointment should include:

  • An otoscope check of both ears before treatment, so you're not paying for a procedure you don't actually need
  • The removal itself, using microsuction or irrigation, whichever is appropriate for your ears
  • A second otoscope check afterwards to confirm the canal is clear
  • Aftercare advice, including how to reduce the chance of wax building up again

What it usually doesn't include is a course of softening drops beforehand. You'll normally be asked to use olive oil or sodium bicarbonate drops twice a day for five to seven days before your appointment, a self-funded step, drops cost a few pounds over the counter, that makes the wax much easier and quicker to remove. Turning up without softening first sometimes means the procedure takes longer, or in a few cases that the wax is simply too hard to shift that day and you'll need to come back.

Does Microsuction Cost More Than Irrigation?

Not usually, not by much. Where both are offered, pricing tends to be similar because the appointment length and clinical skill involved are comparable. Microsuction is the method most private and NHS audiology services now prefer, it's dry, uses no water, and is safe for people with a perforated eardrum, previous ear surgery, or grommets, situations where irrigation is not appropriate. If you want the clinical detail on how the two methods actually differ and which one suits your ears, we've covered that separately in our guide to microsuction versus syringing.

What to Expect on the Day

A gentleman in his 60s came to see me a few months ago having spent nearly two weeks trying to get an NHS appointment for his blocked ear, giving up, and then being quoted three different private prices online ranging from £35 to £90 with no clear explanation of what the difference actually was. He was, understandably, a bit wary that someone was trying to catch him out. Once I'd checked his ears, explained why we recommend softening drops for a few days first, and talked him through exactly what he was paying for and why, he felt far more comfortable booking. His wax came out easily in under ten minutes because he'd used the drops properly beforehand, and he left able to hear his own phone ringing again for the first time in weeks.

Most appointments follow the same shape: a quick chat about your symptoms and any relevant ear history, an otoscope check, the removal itself (typically 15 to 30 minutes depending on how much wax there is and how soft it is), and a final check to confirm both ears are clear. If we find your ears are already clear, we'll tell you rather than treat you unnecessarily, and you won't be charged the full fee.

Booking Ear Wax Removal at Medway Pharmacy

We're at 465 Canterbury Street, Gillingham, Kent, ME7 5LJ, usually open 7:30am to 10pm, seven days a week, excluding bank holidays. You don't need a GP referral for private ear wax removal. Call us on 01634 575805 or visit our ear wax removal service page to check current pricing and book. If you're not sure whether your symptoms are wax-related or something else, our pharmacists can have a quick look and advise before you commit to paying for a full removal appointment.

Page last reviewed: 27 July 2026

Next review due: 26 July 2027

Visit Medway Pharmacy

Usually open 7:30am–10pm Monday to Sunday, excluding bank holidays. No appointment needed for most services.